1. Company Information
Business Name: All Diamond Ltd T/A After Diamonds
Company Number: 12406177
Registered Address: 107–111 Fleet Street, London, EC4A 2AB, United Kingdom
Email: help@afterdiamonds.com
Telephone: 020 8191 0113
Website: https://afterdiamonds.co.uk
2. Eligibility
You must be at least 18 years of age to purchase from our Website. By placing an order, you confirm that all information provided is accurate, current, and complete.
3. Product Information
We strive to ensure that all product descriptions, images, and pricing are accurate. However, minor variations in appearance may occur due to lighting, photography, and monitor settings.
All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information without prior notice.
4. Orders and Payments
Orders placed through our Website constitute an offer to purchase. We reserve the right to refuse or cancel any order at our discretion.
Payment must be made at the time of purchase using one of our accepted payment methods. All payments are securely processed through trusted third-party providers such as Stripe or PayPal.
Once your order has been confirmed, you will receive an order acknowledgment email followed by a shipping confirmation when your item is dispatched.
5. Shipping and Delivery
We offer delivery within the UK and internationally. Shipping times vary depending on location and product availability.
Delivery estimates are provided as guidance and are not guaranteed. We are not responsible for delays caused by customs, courier issues, or unforeseen circumstances.
6. Returns and Exchanges
While we hope you love your new diamond jewellery, we understand that sometimes things don’t work out.
Our return policy is simple and hassle-free:
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You have 30 days from the date you sign for receipt of your order to request a refund or exchange.
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This policy applies to both UK and international clients.
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Returned items must be in their original condition, unworn, and accompanied by all packaging, certificates, and documentation.
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We recommend using a tracked and insured shipping service for returns.
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Once we receive and inspect your return, we will issue a refund to your original payment method or process an exchange as requested.
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Custom-made or personalised pieces may be non-refundable unless faulty or damaged.
For assistance with returns, please contact us at help@afterdiamonds.com.
7. Custom Orders
Custom and bespoke jewellery orders are made to your specific requirements and therefore cannot be cancelled or refunded once production has begun, except in cases of manufacturing defects or errors on our part.
8. Warranty and Quality Guarantee
We take pride in the craftsmanship and quality of our jewellery.
All After Diamonds products are inspected before dispatch and covered by our quality assurance guarantee.
If your item arrives defective or damaged, please notify us within 7 days of receipt for resolution or replacement.
9. Intellectual Property
All content on this Website — including text, images, designs, logos, and trademarks — is the property of All Diamond Ltd or its licensors and is protected by copyright and intellectual property laws.
You may not copy, reproduce, distribute, or modify any part of this Website without our express written permission.
10. Limitation of Liability
To the fullest extent permitted by law, All Diamond Ltd T/A After Diamonds shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Website or products purchased.
Our total liability shall not exceed the amount paid for the product in question.
11. Privacy
Your privacy is important to us. Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.
12. Changes to These Terms
We may update or modify these Terms from time to time.
Any changes will be effective immediately upon posting on our Website.
Your continued use of the Website following updates constitutes acceptance of the revised Terms.
13. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Us
If you have any questions or concerns about these Terms, please contact us:
All Diamond Ltd T/A After Diamonds
107–111 Fleet Street
London, EC4A 2AB
Email: help@afterdiamonds.com
Telephone: 020 8191 0113